TurboTax Review 2018 (Tax Year 2017): Five Options for You

Review of: TurboTax
Product by:
Abby Hayes

Reviewed by:
On January 27, 2018
Last modified:October 11, 2018


TurboTax has managed to come up with a great, user-friendly tax-filing software yet again. With the various levels of service available, it can work for nearly anyone.

We review the latest version of TurboTax for tax year 2017. We look at the five versions of TurboTax, the cost, and discounts.

I’ve used TurboTax to file my taxes for the past several years. As a freelancer with a day job, my taxes are more complicated than most. But I’m still able to file them on my own with Intuit’s software. It adds some great new features every year, and it’s always available in multiple versions, each with its own price point. With the step-by-step software, it’s easy to file your taxes without missing anything.

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New Features for Tax Year 2017

This year hasn’t brought tons of new features to the already full-featured TurboTax software. Two years ago, the company rolled on an app that allows users to file on a smartphone or tablet. They also added an Affordable Care Act module to let you easily file your up-to-date health insurance information.

As with last year, this year’s new feature is actually a new option: TurboTaxLive. This is the most expensive version of the software for tax year 2017. But it comes with a host of new features. We’ll discuss those in the breakdown below.

Other than that, the interface has been updated, as is typical with TurboTax each year. And the My Analysis and Advice tool is still available. This tool gives you personalized tips on how to save money on your 2018 taxes.

As always, you can count on TurboTax to include the latest tax laws and information. They are constantly updating the software to stay on top of the latest changes. That way, you’ll know you’re filing your taxes properly.

The Levels

As with most tax services, TurboTax comes with several different levels of service, depending on your needs. Some taxes are more complex to file than others, so you’ll pay more for these services. Not sure what you need? Here are the basic levels TurboTax is offering in 2018:

Absolute Zero

Your taxes have to be pretty simple to qualify for this level with TurboTax, but it’s an excellent deal. You can file both your federal and state income taxes for free as long as you meet the following qualifications:

  • Made less than $100,000 in 2017
  • Don’t own a home or rental property
  • Didn’t sell any investments
  • Don’t own a business or have 1099-MISC income
  • Don’t have any major medical expenses

Of course, this is very basic. However, if you meet these qualifications, this product will cover everything you need.

This year, you can use the AbsoluteZero edition to file for a few basic credits and deductions. This includes the Earned Income Tax Credit (EITC), child and dependent care credits, and child tax credit.

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This is the most common option for TurboTax customers. If you don’t meet the qualifications for the Absolute Zero deal, chances are likely you’ll fall into this category.

Besides basic forms, this option includes Schedule A which allows you to file for various deductions and credits. This includes the mortgage and property tax deductions. Deluxe is built primarily for homeowners. But it gives you access to any itemized deductions that fall on Schedule A.

If you have a fairly streamlined business or side income as a freelancer, Deluxe may work for you. It gives you access to Schedule C, Schedule C-EZ, and Schedule SE. These are the forms for profit or loss from your business and the self-employment tax. You can use these forms when you have business income but no business expenses.

In the past, I’ve paid extra for the Home & Business version, which allowed for a home office deduction and other complications. The past two years, though, my freelance work has become the side gig to my W-2 day job. Because of this, I used TurboTax Deluxe last year. It saved me a bit of money, and worked perfectly for my needs.

You should know that you don’t have to determine ahead of time which version of TurboTax to use. You can start out on Deluxe, for instance, but if you find that it doesn’t include deductions for which you qualify, you can bump yourself to Premier later. No payment is due until you actually file your taxes, so jumping up isn’t a problem.

In fact, it’s easier to upgrade mid-filing than it is to downgrade. So if you’re waffling between Deluxe and Premier, consider starting out on Deluxe, and then jump up later if you need it.

Right now, the Deluxe option is $39.99, though the regular price is $59.99. File early to take advantage of the discount price!


If you’ve followed Dough Roller’s advice and invested heavily this year, TurboTax Premier may be the software you need. This option covers everything included in Deluxe, but it also covers Schedules D and E.

Schedule D is used for stocks, bonds, ESPPs, and other investment income. This schedule in TurboTax automatically imports investment income, including cost basis, which makes your tax filing life much simpler.

Schedule E is used to record income and expenses related to rental properties. If you’re a landlord, this is the option you want. It also lets you deduct points and appraisal fees if you refinance your home. So it’s a must-have if you took advantage of 2017’s still-low mortgage rates.

Premier is currently priced at $59.99, but is regularly $79.99.


TurboTax ReviewIf you run a larger business or have employees, you’re out of luck with TurboTax and most other tax filing software. You’ll need a real accountant to make sure your taxes are filed properly. But for a small business owner or sole proprietor, the Self-Employed version may include everything you need.

This version includes everything in the Premier version, and adds Schedule C, where you report business income and expenses. This schedule will work even if you have relatively large expenses or are dealing with asset depreciation. The asset depreciation function is especially nice, as I found when using this version of TurboTax the last few years to depreciate some of the tech I use for freelancing.

A new feature for this version is special guidance for new businesses. Brand new businesses can claim a loss for a set amount of time after starting up. The Self-Employed option will walk you through this and other considerations for your new business.

You can also get one-on-one help from TurboTax experts when you pay for this version. This could be helpful if you’re unsure of how to file taxes for your business.

The regular price of TurboTax Self-Employed is $119.99, but you can get it for $89.99 right now.


This is the most expensive version of TurboTax for 2018. But it’s still a sight cheaper than paying an individual CPA to file your taxes for you. This option combines the benefits of DIYing your taxes–namely saving money–with the benefits of having a CPA or EA do them. You’ll do your own taxes, but a TurboTax CPA or EA will personally review them with you before you file.

This version of TurboTax comes with all the forms and features of Self-Employed, so it’ll work for any tax filer. But you can use the “Expert Help” button as many times as you’d like while filing to connect with a CPA or EA.

And before you file your taxes, you can go over them live on your computer screen with a tax expert. If that’s not peace of mind, I don’t know what is!

Currently, TurboTaxLive costs $149.99, but the full price is $179.99. It’s not a necessary expense if you’re comfortable filing your taxes and they’re straightforward. But if you’re a new freelancer or small business owner, or if you’re itemizing your deductions for the first time, it could be worth your while.

Additional Benefits

Each level of TurboTax gives you access to additional tax forms, custom prompts, and fill-in-the-blanks to assist you in filing those forms. But all versions also come with additional benefits, including:

  • W-2 Auto Fill: If you work for a relatively large employer, chances are that TurboTax can find your W-2 information for you automatically. This doesn’t work with every employer, but it is handy for some.
  • E-File: E-filing keeps you out of the super-long post office line in early April. It may get you a refund faster, too. Typically, you can e-file both your federal and state taxes, though filing state taxes may cost more.
  • 24/7 Access: TurboTax gives you access to your tax forms all the time online. This is handy if you want to fill them out a bit at a time, rather than in one sitting. It also makes it easy to print off additional copies of your tax returns if you’re buying a home or filling out other major paperwork in the coming years.

Additional benefits for the paid levels of TurboTax include:

  • ExplainWhy: These pop-ups within the TurboTax software show you “why” certain things are the way they are when you file your taxes.
  • My Analysis and Advice: This service will analyze your tax history for the year and will explain how you can take steps to maximize your tax refund in the coming year.
  • Tax Experts: With the paid levels of TurboTax’s software, you can talk to a tax expert through chat at any time. This can be helpful if you have a more interesting question that isn’t answered in the robust community forums on the TurboTax site. And, of course, if you pay for TurboTaxLive, you’ll get higher levels of this type of support.

A Walk-Through

One thing I’ve always liked about using TurboTax is its interface. It’s clean and easy to use. Plus it walks you through each part the process step-by-step. For me, TurboTax has always provided the right level of support. But it isn’t too in-my-face with tips, tricks, and tutorials.

For instance, if you sit down to do your taxes all at once, you can walk through each step of the process in the order TurboTax gives it to you. It’s intuitive and makes sense. For me, though, I often take steps out of order. I fill in various W-2s and 1099s as they come in. It’s easy to skip around to the steps you want to work on. And TurboTax won’t let you file without at least checking on each step.

This year, the interface of the Self-Employed version, which I’m using, looks a bit the same as last year’s with the tabs on top of the screen, like this. I am always surprised at how well TurboTax stays on top of the latest design trends. This year, it’s all about understated colors and a streamlined look:

TurboTax Self Employed Navigation Bar


This holds true for the individual sections, too. Here’s what the deductions section looks like this year:


deductions & credits

As I noted before, the software will walk you through every single step, or allow you to explore on your own. It’ll give you this option each time you log in to start a new session.

If you’re filing a little at a time, you might start by exploring on your own. Fill in information for the forms that you have. Then when you’re ready to complete your filing, let the software walk you through everything to ensure you aren’t missing any critical information or potential deductions.

One of the best parts about using TurboTax multiple years in a row is that it will import much of your information from prior years. For instance, I won’t have to fill out much personal information this year. I’ll just double check it and call it done.

TurboTax will also allow you to pull in information from W-2 and 1099 forms, if they match the last year’s forms. If your employer or contract clients stayed the same, TurboTax will pull in the employer name and EIN. Then it’ll walk you through filling in the information from those W-2s or 1099s.

If you work for a participating employer, TurboTax can automatically pull in actual financial information from your W-2s. Again, this is a nice time- saving step. If you can’t find the information, it’ll tell you which box to look at on each tax form page. Then, the software will guide you through questions to fill out each part of your taxes.

Sometimes, TurboTax preempts issues in the language of the questions. To be thorough, they have to be sure to ask everything, even some questions that seem silly or irrelevant, like this one:

Harper Expenses Question

I like that they clarify the issue at stake as part of the question, since it does seem silly to ask if my four-year-old is self-supporting.

Now, we’ll look at a few of the interesting additions for this year, including healthcare.

Items of Note


Since every American is supposed to have been insured in 2017, you’ll need to fill out information about your healthcare using this part of the form. This year’s health insurance form looks the same as last year’s:

TurboTax Health Insurance

If you answer that one or more family members was insured for only part of the year, it’ll ask which months you were insured. You just click the boxes to mark the months you were insured:

TurboTax Health Insurance

Then, the interface will tell you whether or not you will owe a penalty for not being insured.

Deduction Estimates

Curious about what kind of deductions you might be looking at this year? Check out the free TurboTax TaxCaster. The TaxCaster is a really detailed estimate that includes information about potential deductions to give you an idea of what you might get back or owe. At the end of the sequence, the TaxCaster will tell you which TurboTax edition will likely work best for you.

If you decide to walk through deductions on your own, you’ll see a screen like this. In fact, any time you choose to walk through the steps on your own, you’ll come to a similar screen that will let you pick and choose which topics you want to deal with.

TurboTax Deductions

Audit Defense

Once you’re done with your taxes, you can run an audit check. It’ll basically tell you the likelihood that you’ll be audited, based on red flags in your filing.


What happens if you are audited?

You can get some free help from TurboTax support, including information on notices, letters to write, and what to do next. The Audit Support Center includes lots of information for a DIY approach to handling an IRS audit.

This year, TurboTax is offering an add-on service called MAX. This optional service, which costs an extra $59.99, includes several features:

  • Audit Defense: This gives you a dedicated team to handle an audit if this should happen to you. Your return for 2016 is covered for as long as it can possibly be audited.
  • Tax Identity Restoration: If someone files with your SSN to get a refund before you have a chance to file, an Identity Restoration Specialist will help you get your identity restored and your refund back to your bank account.
  • Identity Theft Monitoring: Tax season is prime time for identity theft. If TurboTax finds suspicious activity related to your identity online, you’ll be notified. And you’ll get a dedicated specialist to help you take the steps to protect your identity.
  • Priority Care: You’ll get bumped to the top of the line when you call to ask any tax-related questions.

Related: LifeLock Review – How to Protect Your Identity

The Bottom Line

The bottom line here is that TurboTax has managed to come up with a great, user-friendly tax-filing software yet again. With the various levels of service available, it can work for nearly anyone.

Not sure which level you need? Start with the most basic option, and work your way up as needed. Since you don’t pay until you actually file, you can always upgrade. Downgrading is often more difficult, though, so it’s best to start with a more affordable option than you think you need. That way, you don’t wind up accidentally paying for services you don’t really need.

As always, be sure you follow each step in the process and have TurboTax double check for holes you forgot to fill out. And if you have questions, ask. Get help from the support available through TurboTax, or take your taxes to a professional who will file them in person if things get really complicated. It’s better to pay a bit more to file your taxes on the front end than it is to risk a gross overpayment or an audit!

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Topics: Taxes
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8 Responses to “TurboTax Review 2018 (Tax Year 2017): Five Options for You”

  1. Frank

    TurboTax 2017 Deluxe:
    Why/what makes TurboTax have to be MAC OS x 10.11. Whatever happened to downward compatible? My Windows computer failed and I borrowed a MAC from my son so I could do my taxes. I’ve been using TurboTax ever since it was a DOS version. My memory fails me but I don’t remember ever having to upgrade my DOS/WINDOWS software to run the program. And since I always buy TurboTax and remembering that it ran on Windows/MAC, well now I’m stuck between a rock and a hard place. I can’t afford to repair my Windows based machine nor can I afford to purchase a NEW MAC machine! And as for the on-line version, I don’t like it. Not enough freedom to ‘work’ the taxes as I have always been able to do. Now I’m stuck with the 2017 TurboTax software and nothing I can do with it but maybe throw it and have the dog retrieve it, but my dog died! Thanks for a wonderful run all these years but I’ll just have to do it ‘long hand’, after all I’m 75 yoa and have very little to declared since I’m dependent on whatever I get from retirement! Naturally, anyone who ever asks me about their software will get an earful of negativity!

    Sign me,
    Angry as HE double hockey sticks.

  2. Troy Plunk

    Where can I purchase a turbo tax disc that I can use for the 2017 taxes> Which stores are selling them. I have been buying the software at Walmart in Chelmsford MA but couldn’t find it this year.

  3. Brooke

    In the past Schedules D and E, and financial institution information importing, were easily handled by TurboTax Deluxe. Has there been a downgrade in this regard?

  4. Found that in the past when purchased via Amazon, if I had a problem TTax would not assist. I was told I had to go back to where I got it from. Don’t know if that policy has been rescinded or not. So I am going with TTax site

  5. Thanks for the review. I have used the deluxe edition in previous years. This will be my first using the Home & Business version. I used to purchase Turbotax at Costco as well with the coupon, but I have found prices to be lower on Amazon lately. With it still being tax free, combined with free shipping, it’s a better deal.

  6. NorCalSavant

    Turbo Tax also participates in the IRS Free File program allowing eligible filers to prepare and file their federal taxes online through its Turbo Tax Freedom Edition. You are eligible if your Adjusted Gross Income is $30,000 or less or you are active military or you qualify for Earned Income Tax Credit. State tax preparation and e-filing is also free in participating States; otherwise it costs $9.95. Check out other free e-filing options and reviews in my blog post here.

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