H&R Block 2018 Tax Software Review

H&R Block has long been a trusted name in affordable tax preparation. But you can also use H&R Block tax software to prepare your own returns. We have the pricing and features detailed here in our H&R Block tax software review.

H&R Block tax software review

H&R Block has long been a trusted name in affordable tax preparation. (And their commercials have been pretty on-point for the past few years, too!) They also offer their DIY tax filing option online. What’s new this year, and what level of H&R Block’s online software might work best for your needs? Get the details in this review.

H&R Block New Features for Tax Year 2017

H&R Block didn’t roll out many new features for tax year 2017. However, there is a new Self-Employed version of the software, which we’ll discuss below.

If you fall into certain categories, you can also use H&R Block’s software for free. The free online tax filing option is available for:

  • Single or married filers who don’t have dependents and who use the 1040EZ form
  • 1040 A filers who have expenses like student loan interest, educator expenses, and tuition and fees deductions
  • 1040 Schedule A filers who itemize relatively simple expenses, such as mortgage interest, child care expenses, charitable donations, or medical expenses
  • Those who qualify for the EITC (Earned Income Tax Credit) can claim it without paying for the software

Other than these expansions, H&R Block’s software for tax year 2017 is similar to what it’s offered in the past. With that said, it didn’t need major updates. It’s a solid tax preparation option for those who want to DIY file through a reputable, low-cost provider.

The Levels

More Zero

H&R Block’s free DIY version includes e-file for your federal and state taxes. Even the free level will let you import your W-2s from certain employers. It will automatically import last year’s tax return if you used TurboTax or TaxAct. Of course, it’ll also save your returns from year to year if you’ve used this software before.

The free version doesn’t give you automatic access to chat-based tax advice, but you can add it for $19.99. This is great if you’re confused on some points of your taxes. It’s also a plus if this is the first time you’ve filed them on your own.

Plus, the free version will automatically import your federal filing information to your state taxes. It asks you a few additional questions and files your state taxes for free. This is a big benefit. Many other filing software options are free for federal taxes, but charge a hefty fee to file your state taxes.

All versions of H&R Block also come with free audit guidance. You can also pay an additional $19.99 for Worry-Free Audit Support, which comes witn in-person representation if you’re ever audited. This could be a huge savings if you have tax situations likely to get you into an audit.

H&R Block’s list of supported tax forms for the Free edition is surprisingly robust. It includes not only your basic 1040 forms, but also mortgage and student loan interest forms, tuition payment forms, and interest income.

So who can file taxes for free with More Zero? A lot of people, it turns out! H&R Block estimates that six in 10 taxpayers will be eligible for More Zero this year. Basically if you file a 1040EZ or a 1040 A with relatively simple deductions, you may qualify.


After expanding the More Zero edition to so many filers last year, H&R Block nixed the Basic edition this year. Now, you’ll skip straight from More Zero to Deluxe. The main difference (besides price!) is that Deluxe offers forms for more deductions. Right now, it costs $34.99 for federal filing and $36.99 per state return but you can save 20% if you use a link within this post to sign-up.

Deluxe offers all the same benefits as More Zero, but also includes the DeductionPro tool. This helps ensure that you get all the deductions for which you’re eligible. Supported forms include forms for Residential Energy Credits, Nondedutible IRAs, Health Savings Accounts, and more.

Now that homeowners and those with childcare expenses can use More Zero, only those with more deduction options will need to pay for the Deluxe Edition.


Premium includes everything included in Deluxe, as well as more support for rental property income and expenses, cost basis for home sales, gifts, inheritance assets, and more. It’s a better fit for those with more complicated self-employment taxes, including those who need to use Schedule C-EZ to report simple business income and deductions.

Premium also includes Schedule F for Profit or Loss from Farming and Schedule K-1 for Estate and Trust Income. Generally, it gives you access to any form you might need and support for filing those forms. Check out the full list of supported forms here.

The Premium version of H&R Block costs $54.99 for the 2017 tax season but is 20% cheaper right now, with an additional $36.99 per state filed. That’s still a good deal for access to all these available forms.


This option is perfect for self-employed individuals whose income and expenses are too complicated for Schedule C-EZ or for rental property owners. It comes with all the forms from the other options, but includes the full Schedule C form.

This version of H&R Block’s software costs $74.95 for the 2017 tax season.

The Interface

Signing up for an account with H&R Block was pretty simple. I didn’t notice additional security protocols, other than having to set three verification questions and meet their parameters for a password. I received an email as soon as I’d signed up.

Right after signing in and starting to file, the software asked how I filed taxes last year:


I was somewhat disappointed that I have to upload the PDF of last year’s taxes to take advantage of this feature. In the advertising, it sounds like H&R Block could just use your login information from the other provider to grab the information for you, like Mint.com does with my banking information. This is not the case, though even uploading a PDF isn’t too terrible:


The basic interface of H&R Block’s software is similar to that of TurboTax, and it’s prettier than it has been in the past, with lots of fun little graphics. You can click around to any section, so you can do your taxes out of order. Or you can just let the software walk you through all your options.


The one exception here is that you’ll have to fill out all the personal information before you can jump around to other sections. But this is understandable.

Once I dug into the financial piece of the software, things were interesting. It’s nice because the software gives you access to any type of income you might possibly file, like this:


When I select a type of income I know isn’t included in the Free version I’m currently using, the software lets me know how to upgrade:


Since you don’t have to pay until you get to the end of the process, you can continue to add forms as needed, and then pay for the lowest possible version when you finish your filing.

Even though H&R Block includes all the options you might need in this main income interface, it doesn’t offer to walk you through all the options step-by-step like TurboTax and other software options do. If you already know what types of income you have, this may not be an issue. If you’re less familiar with tax filing, you might need the step-by-step help others offer.

I’d come up with a system to ensure that you use the information on every single tax form you get in the mail — from your W-2s and 1099s to interest information from your bank. That way, you can be sure you won’t miss anything, even if the software isn’t asking you specific questions.

This isn’t to say that H&R Block doesn’t ask any questions. When I get to the end of my make-believe income filing, it asks a few questions about less-common income types. As an example, it asks about income from foreign transactions.

Based on your answers in the Deductions and Allowances section, the software will recommend either an itemized or a standard deduction. This is par for the course with tax software, and I’d trust the recommendation of H&R Block, since they have such a great reputation.

Who It’s For

I’d be most likely to recommend H&R Block to a friend with very simple-to-file taxes or to a friend who is experienced in filing his or her own taxes. I might actually use it myself this year and save some money on the software use fee. It’s best, though, for those who aren’t likely to miss forms and who don’t need the step-by-step help other tax software offers.

And it’s worth checking out for a tax filing option for your W-2 and standard deduction taxes in 2017. It’s a good choice if you have simple deductions that are not included in other providers’ free tax filing versions.

H&R Block

H&R Block

Filing Options

9.5 /10

Audit Support

9.5 /10

Software Costs

9.5 /10


9.0 /10

Customer Service

9.0 /10


  • Very Fast Filing Process
  • Guaranteed Return
  • Audit Support for Deluxe Package (and higher)
  • Phone and Branch Customer Support


  • No Step-by-Step Tutorial
Topics: Taxes
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4 Responses to “H&R Block 2018 Tax Software Review”

  1. Warren

    Do not use this software! Used it last year and it did a fine job. This year, with over $40,000 AGI, H&R B Premium comes up with us needing to pay $0, that is zero, in federal taxes. And, trying to e-file, it automatically put in our 2016 AGI as over $15 million dollars (I wish) and would not allow me to change it to the correct number. So, now I don’t trust anything it did and will have to re-do my taxes by hand. I found no way to contact them about this, not a phone number, live-chat, or email address. It was a waste of money and time. Be warned!

  2. It seems like a good deal with the gift card. Except here I am still waiting for the email gift card 3 days after getting my refund. Feeling very sorry that I made that choice.

  3. Deborah Cardenas

    One BIG thing missing from this article is how H&R Block “snuck” in a change that affects populations of poor people. I’ve used the H&R Block free version for years due to qualifying because of a low income. Everyone knows that the EIC (Earned Income Credit) is set up for poor people and it’s the most basic form that has been around for years and years. Now the free version doesn’t support this form for poor people, which means they have to pay over $20 just to file when before they didn’t. Shame on H&R Block for targeting the poor and taking money from what little they have.

    • If you are a poor person that cannot afford $20, there are multiple free online programs. Also, if you are poor your taxes are not that complicated, so paper forms are an option. Faulting H&R Block for not giving someone something for free sounds bad…should the poor get everything for free?

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