Comments on: Look What Crate & Barrel did to my Sunroom http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/ Money Management and Personal Finance | The Dough Roller Sat, 21 Nov 2009 01:10:27 -0800 http://wordpress.org/?v=2.8.4 hourly 1 By: Katrina http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/comment-page-1/#comment-10753 Katrina Sun, 11 Jan 2009 18:56:11 +0000 http://www.doughroller.net/2008/04/17/how-to-complain-about-poor-customer-service/#comment-10753 This is an outrage!! I can't beleive Crate & Barrel would do this! Keep us updated on the saga! This is an outrage!! I can’t beleive Crate & Barrel would do this! Keep us updated on the saga!

]]> By: 3 simple questions that can change your life - Smart Spending http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/comment-page-1/#comment-7226 3 simple questions that can change your life - Smart Spending Wed, 30 Apr 2008 12:38:03 +0000 http://www.doughroller.net/2008/04/17/how-to-complain-about-poor-customer-service/#comment-7226 [...] "Look what Crate & Barrel did to my sunroom" [...] [...] “Look what Crate & Barrel did to my sunroom” [...]

]]> By: Sunday Money Roundup - Tour Guide Edition. | My Two Dollars http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/comment-page-1/#comment-7112 Sunday Money Roundup - Tour Guide Edition. | My Two Dollars Sun, 20 Apr 2008 14:03:03 +0000 http://www.doughroller.net/2008/04/17/how-to-complain-about-poor-customer-service/#comment-7112 [...] Dough Roller had Crate and Barrel destroy their living room. Wanna see? I know you [...] [...] Dough Roller had Crate and Barrel destroy their living room. Wanna see? I know you [...]

]]> By: Gwen http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/comment-page-1/#comment-7107 Gwen Sat, 19 Apr 2008 21:47:27 +0000 http://www.doughroller.net/2008/04/17/how-to-complain-about-poor-customer-service/#comment-7107 Yikes! A refund is definitely in order. In fact, C&B should refund your money AND give you the slipcovers, that is if they ever complete them. Shawn is right about Ikea except they sell much more than just solid color slips. I bought a floor-model Ektorp sofa in the 'as-is' section of the Houston store for $199. I also purchased a white slipcover for $60. (It's in the washer right now and will look good as new when done.) Ikea lowered the price on lots of items and the white slipcover now sells for $49 online. See here: http://www.ikea.com/us/en/catalog/products/80047602 I have printed slipcovers for when I feel like changing things up. The Ektorp line of furniture is shaped much like your chairs. Go get 'em! Good luck! Yikes! A refund is definitely in order. In fact, C&B should refund your money AND give you the slipcovers, that is if they ever complete them.

Shawn is right about Ikea except they sell much more than just solid color slips. I bought a floor-model Ektorp sofa in the ‘as-is’ section of the Houston store for $199. I also purchased a white slipcover for $60. (It’s in the washer right now and will look good as new when done.) Ikea lowered the price on lots of items and the white slipcover now sells for $49 online. See here: http://www.ikea.com/us/en/catalog/products/80047602

I have printed slipcovers for when I feel like changing things up. The Ektorp line of furniture is shaped much like your chairs.

Go get ‘em! Good luck!

]]> By: Shawn@MoneyBrick http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/comment-page-1/#comment-7104 Shawn@MoneyBrick Sat, 19 Apr 2008 16:52:07 +0000 http://www.doughroller.net/2008/04/17/how-to-complain-about-poor-customer-service/#comment-7104 Even $500 for slip-covers is krezzy! Just scrap all your chairs and couches and buy an entire new set of IKEA couches/chairs (good quality, actually) for significantly less than $1,500. They come with slip-covers, and new slip-covers are nowhere near $500. Of course, they're all solid color... but solid color is cool. http://www.ikea.com/us/en/catalog/categories/rooms/living_room/ I agree with other commentors; return everything and get a full refund. Even $500 for slip-covers is krezzy! Just scrap all your chairs and couches and buy an entire new set of IKEA couches/chairs (good quality, actually) for significantly less than $1,500. They come with slip-covers, and new slip-covers are nowhere near $500. Of course, they’re all solid color… but solid color is cool.

http://www.ikea.com/us/en/catalog/categories/rooms/living_room/

I agree with other commentors; return everything and get a full refund.

]]> By: Weekend Roundup - Soccer in the Snow | beingfrugal.net http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/comment-page-1/#comment-7103 Weekend Roundup - Soccer in the Snow | beingfrugal.net Sat, 19 Apr 2008 11:02:24 +0000 http://www.doughroller.net/2008/04/17/how-to-complain-about-poor-customer-service/#comment-7103 [...] seems the Dough Roller is having a little customer service problem with Crate & Barrel. Make sure you check out the picture. I’d be upset, [...] [...] seems the Dough Roller is having a little customer service problem with Crate & Barrel. Make sure you check out the picture. I’d be upset, [...]

]]> By: DR http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/comment-page-1/#comment-7102 DR Sat, 19 Apr 2008 10:49:53 +0000 http://www.doughroller.net/2008/04/17/how-to-complain-about-poor-customer-service/#comment-7102 Emily, thanks for the suggestion. Emily, thanks for the suggestion.

]]> By: emily http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/comment-page-1/#comment-7095 emily Fri, 18 Apr 2008 22:41:22 +0000 http://www.doughroller.net/2008/04/17/how-to-complain-about-poor-customer-service/#comment-7095 if you get your $ back from C and B, check out todo es. Somewhat cheaper slipcovers (but I'd stay away from stripes...for the reason above poster noted) if you get your $ back from C and B, check out todo es. Somewhat cheaper slipcovers (but I’d stay away from stripes…for the reason above poster noted)

]]> By: DR http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/comment-page-1/#comment-7084 DR Fri, 18 Apr 2008 00:17:15 +0000 http://www.doughroller.net/2008/04/17/how-to-complain-about-poor-customer-service/#comment-7084 Mrs. Micah, is that an offer? Mrs. Micah, is that an offer?

]]> By: DR http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/comment-page-1/#comment-7082 DR Fri, 18 Apr 2008 00:16:15 +0000 http://www.doughroller.net/2008/04/17/how-to-complain-about-poor-customer-service/#comment-7082 Patrick and Nan, I agree completely. I'm too embarrassed to tell you the total price we paid. Patrick and Nan, I agree completely. I’m too embarrassed to tell you the total price we paid.

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