Comments on: Look What Crate & Barrel did to my Sunroom http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/ Money Management and Personal Finance | The Dough Roller Mon, 13 Feb 2012 05:44:53 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Cindy Foran http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/comment-page-1/#comment-33507 Cindy Foran Wed, 25 May 2011 21:48:19 +0000 http://www.doughroller.net/2008/04/17/how-to-complain-about-poor-customer-service/#comment-33507 Thanks for the heads up about C &B I was just about to buy furniture from them. I've rethought that... Good luck with your catastrophe. They owe you a refund and new slipcovers. Demand it. Cindy Thanks for the heads up about C &B
I was just about to buy furniture from them. I’ve rethought that…
Good luck with your catastrophe. They owe you a refund and new slipcovers. Demand it.
Cindy

]]> By: cedric http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/comment-page-1/#comment-21272 cedric Wed, 28 Jul 2010 00:22:11 +0000 http://www.doughroller.net/2008/04/17/how-to-complain-about-poor-customer-service/#comment-21272 ~3/12/08: I begin wondering if this is God’s way of saying we shouldn’t spend as much as we did on three slip covers. Do you think god is really worrying about how much money you spend on stuff? ~3/12/08: I begin wondering if this is God’s way of saying we shouldn’t spend as much as we did on three slip covers.

Do you think god is really worrying about how much money you spend on stuff?

]]> By: Steven http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/comment-page-1/#comment-17873 Steven Wed, 10 Feb 2010 10:04:46 +0000 http://www.doughroller.net/2008/04/17/how-to-complain-about-poor-customer-service/#comment-17873 I just read my post and I thought I might clarify that it has been almost six months since I placed my order... not six months since December. :-P I just read my post and I thought I might clarify that it has been almost six months since I placed my order… not six months since December.
:-P

]]> By: Steven http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/comment-page-1/#comment-17872 Steven Wed, 10 Feb 2010 10:01:32 +0000 http://www.doughroller.net/2008/04/17/how-to-complain-about-poor-customer-service/#comment-17872 Stay away from Todo Es is my advice! I also was promised delivery several times and in december I was promoised a refund. Now almost six months later they will not even return an email much less refund my money. There are forums popping up in several areas that are full of the same story about this company. Stay away from Todo Es is my advice! I also was promised delivery several times and in december I was promoised a refund. Now almost six months later they will not even return an email much less refund my money. There are forums popping up in several areas that are full of the same story about this company.

]]> By: Melody http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/comment-page-1/#comment-17020 Melody Mon, 18 Jan 2010 22:38:55 +0000 http://www.doughroller.net/2008/04/17/how-to-complain-about-poor-customer-service/#comment-17020 Holy Moly!!! I was thinking about buying one until I found this site. I think I'll look elsewhere. NOT WORTH IT! Holy Moly!!! I was thinking about buying one until I found this site. I think I’ll look elsewhere. NOT WORTH IT!

]]> By: Katrina http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/comment-page-1/#comment-10753 Katrina Sun, 11 Jan 2009 18:56:11 +0000 http://www.doughroller.net/2008/04/17/how-to-complain-about-poor-customer-service/#comment-10753 This is an outrage!! I can't beleive Crate & Barrel would do this! Keep us updated on the saga! This is an outrage!! I can’t beleive Crate & Barrel would do this! Keep us updated on the saga!

]]> By: Gwen http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/comment-page-1/#comment-7107 Gwen Sat, 19 Apr 2008 21:47:27 +0000 http://www.doughroller.net/2008/04/17/how-to-complain-about-poor-customer-service/#comment-7107 Yikes! A refund is definitely in order. In fact, C&B should refund your money AND give you the slipcovers, that is if they ever complete them. Shawn is right about Ikea except they sell much more than just solid color slips. I bought a floor-model Ektorp sofa in the 'as-is' section of the Houston store for $199. I also purchased a white slipcover for $60. (It's in the washer right now and will look good as new when done.) Ikea lowered the price on lots of items and the white slipcover now sells for $49 online. See here: http://www.ikea.com/us/en/catalog/products/80047602 I have printed slipcovers for when I feel like changing things up. The Ektorp line of furniture is shaped much like your chairs. Go get 'em! Good luck! Yikes! A refund is definitely in order. In fact, C&B should refund your money AND give you the slipcovers, that is if they ever complete them.

Shawn is right about Ikea except they sell much more than just solid color slips. I bought a floor-model Ektorp sofa in the ‘as-is’ section of the Houston store for $199. I also purchased a white slipcover for $60. (It’s in the washer right now and will look good as new when done.) Ikea lowered the price on lots of items and the white slipcover now sells for $49 online. See here: http://www.ikea.com/us/en/catalog/products/80047602

I have printed slipcovers for when I feel like changing things up. The Ektorp line of furniture is shaped much like your chairs.

Go get ‘em! Good luck!

]]> By: Shawn@MoneyBrick http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/comment-page-1/#comment-7104 Shawn@MoneyBrick Sat, 19 Apr 2008 16:52:07 +0000 http://www.doughroller.net/2008/04/17/how-to-complain-about-poor-customer-service/#comment-7104 Even $500 for slip-covers is krezzy! Just scrap all your chairs and couches and buy an entire new set of IKEA couches/chairs (good quality, actually) for significantly less than $1,500. They come with slip-covers, and new slip-covers are nowhere near $500. Of course, they're all solid color... but solid color is cool. http://www.ikea.com/us/en/catalog/categories/rooms/living_room/ I agree with other commentors; return everything and get a full refund. Even $500 for slip-covers is krezzy! Just scrap all your chairs and couches and buy an entire new set of IKEA couches/chairs (good quality, actually) for significantly less than $1,500. They come with slip-covers, and new slip-covers are nowhere near $500. Of course, they’re all solid color… but solid color is cool.

http://www.ikea.com/us/en/catalog/categories/rooms/living_room/

I agree with other commentors; return everything and get a full refund.

]]> By: DR http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/comment-page-1/#comment-7102 DR Sat, 19 Apr 2008 10:49:53 +0000 http://www.doughroller.net/2008/04/17/how-to-complain-about-poor-customer-service/#comment-7102 Emily, thanks for the suggestion. Emily, thanks for the suggestion.

]]> By: emily http://www.doughroller.net/smart-spending/how-to-complain-about-poor-customer-service/comment-page-1/#comment-7095 emily Fri, 18 Apr 2008 22:41:22 +0000 http://www.doughroller.net/2008/04/17/how-to-complain-about-poor-customer-service/#comment-7095 if you get your $ back from C and B, check out todo es. Somewhat cheaper slipcovers (but I'd stay away from stripes...for the reason above poster noted) if you get your $ back from C and B, check out todo es. Somewhat cheaper slipcovers (but I’d stay away from stripes…for the reason above poster noted)

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