Comments on: A Review of Mint.com – Online Budget Tool

By: David

David — Mon, 23 Jan 2012 14:01:16 +0000

Mint.com looks good from the start, but there are couple of little things that are keeping me from using it.
1) There is an ongoing problem with connections to accounts with Wells Fargo Bank. It worked for a while, but for more than a year now, it does not. Just Google “mint.com wells fargo” and you’ll see thousands of complaints about this. Has Intuit fixed it? No. Do they really care about it? Doesn’t look like it. Sad. Wells Fargo is a major bank. And Quicken has no problem.
2) There is no way to set up a connection with an account that they don’t already have on their list. There should be a wizard that lets you set up any account, especially for cards, banks, and loans. Quicken lets you do this.
I would love to kiss Quicken good-bye, but Mint.com isn’t quite ready.

By: john sky

john sky — Fri, 20 Jan 2012 02:03:50 +0000

Mint.com sucks because the Everything Else Category is messed up. When you click on it, it lists the budget accounts instead of the individual transactions. Also on the phone app, you can’t click on the Everything Else Category to show your recent transactions like your other budgets. This would help alot to put the transactions into the right category since it automatically puts things into the Everything Else Category that doesn’t have a budget. This unbelievably horrible. Typical Intuit product. Man, this is a great idea but their software engineers just suck as seen in this example and in Quickbooks.

By: Mickie

Mickie — Wed, 18 Jan 2012 23:49:57 +0000

While you say there is no rewards for paying cash, I disagree. There I have been companies that will give you an additional discount for paying cash for either their services or products. One place I have found this to be true is in purchasing furniture personally. At work we have had companies offering a large discount for paying them cash or check at the time of service.

By: name

name — Fri, 06 Jan 2012 01:02:23 +0000

Within a week or so of setting up my mint.com account, some small payments showed up as multi-thousand-dollar Income items. I reported the issue and about a week later received an email saying the problem had been corrected. I responded that it had NOT been corrected. About another week later I received another email saying the problem had been corrected. (Nope, it’s still not corrected.) MINT IS UNTRUSTWORTHY (and the customer support is certainly non-responsive). I’m deleting my account now, and will be highly suspicious of using any mint (or Quicken) resources in the future. Very disappointed; I had looked forward to using it.

By: paul

paul — Sun, 27 Nov 2011 20:10:54 +0000

I have a 17 year old daughter, that has been taught nothing about accounting in high school. It was not until I set her up with MINT that things began to click. If you are young and just starting out, this program is great. As a parent I would reccomend this product for any teenager that thinks they know everything.

By: Mike

Mike — Wed, 09 Nov 2011 13:45:32 +0000

I was hesitant to try Mint after the reviews and having my bank account information stored in someone else’s computer, but I have to admit I have been very pleased so far. I have quicken and before upgrading decided to “test” Mint. Everything loaded so easily that within two days I switched everything. Everything has come over, although virtually all of my accounts are with national institutions other than checking, which is still a pretty large state-wide institution. I would imagine if you are using a small S&L or CU there could be connection issues. For me however it has been extremely easy.

I personally like not “downloading” information, and having everything show up in one page, budgeting works well so far, and the matching (bank transactions to transactions I enter like checks) has worked better than I expected. I am only four weeks in so I am sure I will run into some issues, but frankly I had issues with every other package I have used (PC or Mac – on Mac now) and at least I am not paying for these issues.

By: Platinumx99

Platinumx99 — Sat, 05 Nov 2011 17:41:06 +0000

You may of had no problems, but alot of us are having problems. Mint is a great product, but only great when it is fully functional. I am having the updating issues, how can you help better your finances, if you cant see the current figures?

By: Hannah

Hannah — Sun, 30 Oct 2011 23:21:30 +0000

I have used Mint for over two years and I love this program. I have my credit cards, loc, car loan, 401k, savings accts and checking accts and haven’t had a problem with any of them. (6 diferent bank/loan/investment institutions that ALL work well)
Downloading my info has never been a problem. Viewing (all) my accounts, understanding the goals and tracking my savings is very convenient.
I use both the desktop version and the iPhone app, but mainly am on my iPhone. It will not allow me to access my accounts if I have changed my passwords etc on my banking websites and has always felt very secure.
I reccomend it to others.
If you are a “serious budgeter” and are very OCD you might like something where you have more control, but I am a fan of Mint, always have been.

By: Geetha

Geetha — Fri, 21 Oct 2011 10:31:24 +0000

Why does mint allows empty passwords to log into bank websites?

By: Steh

Steh — Wed, 12 Oct 2011 16:19:04 +0000

I have spent a lot of time setting up and trying to use Mint.com. It has the potential to be a great site and helpful to many but I had nothing but problems. The site is based on the ability to load your bank account and others accounts to the site and see an overall view and set a budget. The site continues to have problems in downloading my bank accounts balances and charges. I send a error report and complaint about the problem and they reset the link and it works for a day or so. Then it will not update again. It has been an on going problem that they don’t seem to be able to fix or care about. Every time I have the problem I check directly my bank account online and there is never a problem but for so reason Mint.com gets locked out or something and can’t keep my account up to date. So, when I want to check and use Mint.com it is not up to date and it takes hours if not a day to get it fixed. I have lost count on the number of times I have complained about this and nothing changes. So, what should be and could be a very valuable site to many, has been nothing but a pain. Just a word of caution, that if you want to spend a good bit of time setting up your Mint.com file, be aware it may not work very well at all. I am throwing in the towel and giving this site a failing grade. Don’t have time to continue to chase it. JUST BEWARE!!!!!