Comments on: A Review of Mint.com – Online Budget Tool

By: Rob Berger

Rob Berger — Sat, 12 May 2012 11:17:44 +0000

Donna, have you switched to using something else?

By: Donna

Donna — Fri, 11 May 2012 16:18:41 +0000

A program is only as good as its consistency and, unless you want to babysit it constantly, this program is a pain. I set up all my accounts and after a few cliches, they all worked…..for a time! Then they don;t work and the response is always the same – that something has changed with your acct – never that they are responsible. Then unless you have tons of time, the “stock” response start – :”do not sign in for 48 hours….” etc. All to no avail. I got several other responses that they were working on it and then that they were referring it to the engineering dept which, in turn, sent out the same stock response that started the whole process!! Not worth the time and effort to have something that is not reliable!

By: NoToolMech

NoToolMech — Thu, 19 Apr 2012 02:25:00 +0000

I’d like to comment that most of the negative reviews for Mint are due to user problems, not the software itself. There are shortfalls, but for finance software that is free you cannot beat it. The features that I find most useful are the goals, budget, and cash flow. I used to use Quicken and could never get these features to work properly. Setup is extremely easy. 10x easier than Quicken was. It works with all my accounts. I have access through my android phone app, and I can change transaction categories right on my phone. As for the one reviewer who complains about not being able to export to Quicken or MS Money. Why would you want to export from a superior product to an inferior product. MS Money no longer works with online banking (I found that out, used to solely use)

By: Phil

Phil — Sun, 26 Feb 2012 17:28:37 +0000

It will not connect with Vanguard despite numerous attempts.

By: JorgeCalder

JorgeCalder — Fri, 17 Feb 2012 17:06:00 +0000

PROS
1. FREE automatic downloads & sync from banks, credit unions and brokerage firms. (with Quicken you have to pay $10/mo. average per bank)
2. Categorizes downloaded items automatically for you
3. Let you export downloaded items in CSV format
4. Let you add transactions by hand
5. One button to filter and display all bank fees

CONS
1. No balance column
2. No reference code column that helps you reconciliate, enter check numbers and transaction ids
3. Can’t import data at all
4. No reports facility period
5. The All Accounts view does not display a column indicating which bank or account the item comes from.
6. Can’t export to Quicken (Web Connect) or MS Money Format
7. CSV exports are unusable. One Amount column and one transaction type column (credit or debit) as opposed to one Credits and One Debits columns. No balance column.

CONCLUSION
Unusable for most people

By: David

David — Mon, 23 Jan 2012 14:01:16 +0000

Mint.com looks good from the start, but there are couple of little things that are keeping me from using it.
1) There is an ongoing problem with connections to accounts with Wells Fargo Bank. It worked for a while, but for more than a year now, it does not. Just Google “mint.com wells fargo” and you’ll see thousands of complaints about this. Has Intuit fixed it? No. Do they really care about it? Doesn’t look like it. Sad. Wells Fargo is a major bank. And Quicken has no problem.
2) There is no way to set up a connection with an account that they don’t already have on their list. There should be a wizard that lets you set up any account, especially for cards, banks, and loans. Quicken lets you do this.
I would love to kiss Quicken good-bye, but Mint.com isn’t quite ready.

By: john sky

john sky — Fri, 20 Jan 2012 02:03:50 +0000

Mint.com sucks because the Everything Else Category is messed up. When you click on it, it lists the budget accounts instead of the individual transactions. Also on the phone app, you can’t click on the Everything Else Category to show your recent transactions like your other budgets. This would help alot to put the transactions into the right category since it automatically puts things into the Everything Else Category that doesn’t have a budget. This unbelievably horrible. Typical Intuit product. Man, this is a great idea but their software engineers just suck as seen in this example and in Quickbooks.

By: Mickie

Mickie — Wed, 18 Jan 2012 23:49:57 +0000

While you say there is no rewards for paying cash, I disagree. There I have been companies that will give you an additional discount for paying cash for either their services or products. One place I have found this to be true is in purchasing furniture personally. At work we have had companies offering a large discount for paying them cash or check at the time of service.

By: name

name — Fri, 06 Jan 2012 01:02:23 +0000

Within a week or so of setting up my mint.com account, some small payments showed up as multi-thousand-dollar Income items. I reported the issue and about a week later received an email saying the problem had been corrected. I responded that it had NOT been corrected. About another week later I received another email saying the problem had been corrected. (Nope, it’s still not corrected.) MINT IS UNTRUSTWORTHY (and the customer support is certainly non-responsive). I’m deleting my account now, and will be highly suspicious of using any mint (or Quicken) resources in the future. Very disappointed; I had looked forward to using it.

By: paul

paul — Sun, 27 Nov 2011 20:10:54 +0000

I have a 17 year old daughter, that has been taught nothing about accounting in high school. It was not until I set her up with MINT that things began to click. If you are young and just starting out, this program is great. As a parent I would reccomend this product for any teenager that thinks they know everything.