Scottrade Review – Online Discount Broker

by Michael

in Investing

ScottradeScottrade has the reputation of being one of the best online discount brokers in the space today.  The purple and white continue to win JD Power and Associates awards for highest investor satisfaction and when compared against other online discount brokers, Scottrade seems to hold up pretty well.

Scottrade’s Commission Structure

Pricing is always an important factor when choosing and online broker and Scottrade currently offers a flat fee of $7 per online trade.  Regardless of the volume of trades you make with Scottrade, the $7 cost always remains the same.  However, if you need help in placing your trade, the cost can rise.  Telephone trades can run you $17 and broker assisted trades cost $27, making Scottrade a somewhat pricey option if you need expert assistance.  For options commissions, Scottrade charges $1.25 per contract, and if you are looking for options exercises and assignments, expect to pay $17.

Scottrade’s Trade Execution

The price of trades seems to get a lot of attention when it comes to discount stock brokers. While this makes some sense on the surface, one needs to avoid being penny wise and pound foolish. While the cost of stock, option and other trades is certainly important, poor trade execution can easily wipe out any cost savings from using some low cost brokers. So what’s trade execution?

Scottrade Trade Execution Process

Scottrade Trade Execution Process

Trade execution is the process of bringing together a buyer who wants to buy a stock with a seller who wants to sell the stock. Remember that while the market is open, actively traded securities are continuously changing in price as buy and sell orders are executed. Because of this, the speed and price of trade execution can have a major influence on the price you pay when you buy a stock or receive when you sell. And Scottrade excels at both.

Scottrade’s execution price beats industry averages when it comes to the percentage of orders that are executed at or within the National Best Bid and Offer (NBBO). The NBBO is an SEC requirement that brokers must guarantee customers the best available ask price when they buy securities and the best available bid price when they sell securities. Scottrade consistently beats the industry average for trades that meet or exceed the NBBO. And Scottrade goes one step further, and seeks to even do better than the price you are expecting, and succeeds more than half the time.

Scottrade’s Customer Service

Customer service is another important consideration when choosing an online discount broker, particularly if you are new to investing or online trading. In speaking with family and friends that use Scottrade, they all agree that it’s the best of the best. Rarely do you have to wait longer than 30 seconds on hold to speak with a representative. And if you’re experience is anything less than perfect, expect to receive a follow-up call or email from Scottrade the next day looking to make things right.

Probably the best thing Scottrade has going for itself is that it’s a no fee broker.  A lot of the online discount brokers out there like to charge you for simply maintaining your brokerage account. Scottrade, on the other hand, does not charge a fee for the following notable services:

  • Having an inactive account
  • Monthly or annual account maintenance
  • Real-Time streaming quotes
  • Transferring money out or closing your account
  • Terminating your IRA

Another real positive that Scottrade has going for itself is the ability to visit a brick and mortar location.  For those not as comfortable with trading stocks online, Scottrade currently has 436 branches nationwide that can conduct all of the services they have available online.

Scottrade’s No-Fee IRA Accounts

For me, this is one of the big reasons I’ll be opening a Scottrade account later this year. Scottrade offers no-fee IRA accounts, including a traditional IRA, Roth IRA, Rollover IRA, and SEP IRA. Scottrade’s retirement accounts have no opening, closing, annual or custodian fees, and there is no minimum annual contribution requirement.

Scottrade Videos

This first video shows how to place a stock trade through Scottrade’s online platform:

This recent video introduces the Scottrade community that all account holders have access to. It’s a great way to interact with and learn from other Scottrade investors:

Finally, this video provides some insight into the current stock market and what we might expect going forward:

Overall, Scottrade grades pretty well when taking everything into consideration. With their main downfall to be pricing, they certainly make up for it with other amenities.

Scottrade.com — Official Site

Published or updated January 9, 2011.

{ 18 comments… read them below or add one }

Tim Reppucci November 15, 2009 at 3:03 pm

Just a comment to reassure ANYONE doing business with Scottrade to confirm their professionalism,friendliness, customer concern! They are strongly reccommended1

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DR February 24, 2010 at 4:49 pm

Tim, having recently opened a Scottrade account, and can confirm the same. The process was simple and the people are great. My first online trade went smoothly, too!

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DJ June 23, 2010 at 10:00 pm

These folks are GREAT ! They were very patient when i as a novice were making a few mistakes . Anyone new to investing should seriously consider SCOTTRADE before any other broker.. !!!

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David July 14, 2010 at 8:55 pm

I’ve been using Scottrade “Elite” and other brokerages for a few years now. I trade almost daily with Scottrade. One of the nice things about Scottrade is their “Gainskeeper” accounting program which is good when tax time rolls around. I have to do estimated taxes 4 times a year and this makes it easy, well easier. Fast executions, very dependable, level two works when others are having problems. Some things I’d change with the software and charts but all in all I’ve been statisfied and will continue to use Scottrade.

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Simeon July 27, 2010 at 3:37 pm

I hope you don’t have the troubles with Scottrade that I have had. Their customer service is pretty bad. Rude people that are of no help. They can’t do this and they can’t do that and they lost the other thing.

I’ve been a customer of Scottrade for a few years now. They make several thousand dollars a year off of me. But whenever I have to deal with an actual person, it’s a nightmare!

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Tyler September 20, 2010 at 3:52 pm

I’ve been with them for about 9 months now. Out of all of the sites that I have tried, Scottrade seems to be the best for newbies. I’m still trying out Zecco though so it might change.

YPXE9436 enter that code for 3 free trades on Scottrade when you open an account.

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BE October 29, 2010 at 6:36 pm

A CREDIT CHECK IS REQUIRED TO OPEN IRA?
I attempted to open a traditional IRA at a Scottrade office today and was rejected because of something that CSC Credit (a Equifax company) reported. When did the Feds legislate that a credit check must be performed to open an IRA, and what is the correlation? Apparently, CSC reported a low FICO score or an address discrepancy. I have used the same address for many years, and it is a valid mailing address. Therefore, the issue must be the credit score.

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jim January 10, 2011 at 3:15 pm

I’ve used Scottrade for a few years. Their customer service is great. I can call up the local office or go in and talk to them in person. I’ve never had any problems and the service has been fabulous. On the one negative side I think their website is not as elegant as it ought to be… its slightly clunky interface in my opinion. Not horrible exactly but not up to what I’d expect.

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Dave April 13, 2011 at 10:37 pm

I have been with Scottrade for over 10 years without “any” troubles at all. I loke their platform and their customer service. I can go to their local branch if I need to. So far I haven’t had to got to the local branch.

Referral Code: IXFV9382 This referral code will get you 3 free trades when you open any type of account.

The new referral code is good for 2011 and 2012 year.
Happy investing.

Dave

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DAVE May 11, 2011 at 9:55 am

NEW SCOTTRADE INFO!!!!!! 5/11/11 Use my referral code above. (which is IXFV9382 and you will “now” receive 25 free trades when you open any type of Scottrade account. Call SCottrade and ask. Then use my referral code for letting you in on this info first…. 5/11/11

Dave

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Dave June 3, 2011 at 8:21 am

On 5/27/11 they went back to the regular 3 free trades. I’m the code owner. I just want to get that info out for you… Thanks for using my code this last 2 weeks.. You can still use all code and still get the regular 3 free trades when you open any type of Scottrade acct.

Dave

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Lyn August 16, 2011 at 9:16 am

Thanks Dave, I used your referral code today and I hope you got your 3 free trades as well. Thanks for the 3….

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Dave August 18, 2011 at 11:33 pm

Thanks Lyn, I did get my 3 free trades from you. Thanks for my three also. Buy good stocks Lyn every month. Month in and month out. My referral code: IXFV9382 is good for 2011 and 2012.

Thanks again… for the 3..

Dave

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Rolland Smith September 27, 2011 at 4:37 am

Here is another video that might be useful to watch

http://www.youtube.com/watch?v=ac9q07B1msk

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Dan November 9, 2011 at 1:46 pm

10 Free Trades! Limited Time offer from Scottrade.com when you sign up with a free account with referral code: BQVZ1650! Hurry while supplies last!!

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Tyler November 9, 2011 at 3:36 pm

I’ve had no problem with scottrade so far. I noticed that they can be a little slow on stock that is not normally traded often.

Scottrade normally has a lot of offers, so open an account when the time is right.
Also, for anyone that wants to use it, my referall code.
YPXE9436

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jwood November 19, 2011 at 12:03 pm

A brand new working code for 3 free trades when you open an account at scottrade : YQRZ9436 11/19/11

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trailor November 19, 2011 at 2:44 pm

Scottrade is great unless you have to actually deal with someone. It is weird, because I feel like outside the web interactions, they run it like its 1970. When I have visited their offices (in two states) they act kind of rude and like I am a waste of their time. They also tend to lose stuff I submit in person. I am no high roller, so I suppose they save their smiles for those people.

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