FreeCreditReport.com Versus myFICO.com

We’ve been spending a lot of time with our credit report and credit score lately. Last month we compared FreeCreditReport.com to annualcreditreport.com to see where you should go to get your free credit report. Then we signed up for the myFICO.com Score Watch credit monitoring service, which gave us a copy of our Equifax credit report and FICO credit score. Now we are going to compare freecreditreport.com with myfico.com, both of which I’ve used in the past.

At first glance, these two services may seem comparable. As the image below from FreeCreditReport.com indicates, they offer consumers their free “Experian Credit Score” and credit report:

freecreditreportcom-free-credit-report-and-credit-score-online-by-experian_1248950326036

Likewise, myFICO.com offers consumers their FICO score and credit report. And if you read the fine print on both offers, you’ll see that you must sign up for credit monitoring service to get your credit score and report.

There are several key difference between the two, and myFICO.com is by far and away the better choice.

myFICO.com Has Real FICO Credit Scores

MyFICO.com is run my the Fair Isaac Corporation, the creator of the FICO credit score. When you sign up for Score Watch, myFICO.com gives you your official FICO score based on your credit file at Equifax. Freecreditreport.com does not give you a FICO credit score. Instead, it gives you something it calls the Experian Credit Score. The problem is that creditors don’t use the Experian Credit Score to evaluate your credit; they typically use the official FICO Credit Score.

At one point freecreditreport.com didn’t do a very good job disclosing all of these details.  Now the disclosure is at the top of its website:

*IMPORTANT INFORMATION
When you order your $1 Credit Report and FREE Score here, you will begin your 7-day trial membership in freecreditreport.com. If you don’t cancel your membership within the 7-day trial period**, you will be billed $14.99 for each month that you continue your membership. You may cancel your trial membership anytime within the trial period without charge. Click here to access your free annual credit report available under federal law.

Calculated on the PLUS Score model, your Experian Credit Score indicates your relative credit risk level for educational purposes and is not the score used by lenders.

Credit Monitoring Trial Period

The trial period that both services offer (and how to cancel the trial period) is different.  Freecreditreport.com offers a 7-day trial membership for the cost of $1. After that the cost goes to $14.99.

With myFICO, you get the first month for $4.99.  After that the cost goes to $14.95.  Importantly, there is a 3-month minimum with this service.  In effect, you pay a little more to get your FICO score.

In addition, it’s a real pain to cancel FreeCreditReport.com’s Triple Advantage Credit Monitoring service. And I know this from experience. The first chore is just figuring out how to do it. It’s almost impossible to find on FreeCreditReport.com’s website information on how to cancel the trial. And once again, you have to dive deep into the terms & conditions of their contract to figure out how to cancel the membership. Here’s what the agreement says:

Should you choose to discontinue your membership for any reason before expiration of the then applicable membership term for which you have paid, you may cancel your membership and terminate further billing by calling the toll-free number listed on this Web Site, or by calling 1-877-481-6826.

And who wants to have to call to cancel a membership? When you call, the freecreditreport.com representative will then try to persuade you to keep the Triple Advantage Credit Monitoring service, even offering to lower the price below $10. When we canceled our membership, it took me about 30 minutes, including the time to find out how to cancel and telling the representative we didn’t want the service at a lower price.

Canceling the myFICO.com trial period is a lot easier. You can cancel online without speaking to a representative.

If you want to give MyFICO’s 10-day trial a try, click here.

Published or Updated: November 28, 2014
About Rob Berger

Rob founded the Dough Roller in 2007. A litigation attorney in the securities industry, he lives in Northern Virginia with his wife, their two teenagers, and the family mascot, a shih tzu named Sophie.

Comments

  1. Austin Jenkins says:

    I have been charged for a credit report I did not request nor received. I have been billed on my Sears Gold Master Card on 07/17/09 in the amount of $14.95 but have not6 seen or received a report.

    • DR says:

      Austin, what company billed you?

    • Bob W says:

      Call your credit card bank and report your Master Card lost/stolen. They’ll send you a new card in the mail with a new 16-digit account number. My FICO will have your old account number and the charge will be rejected.

  2. Rachel says:

    I signed up for myFico and was very happy with it. But, now I would like to cancel it and I can’t figure out how. Anyone have any tips?

  3. Rachel says:

    As an addition to my last comment, according to their website myFico requires you to call them (or e-mail them, getting back to you in 2 business days) in order to cancel as well, so this article is either outdated or incorrect.

  4. cmyron says:

    do you think it is worth it to have the triple advantage for the ID theft protection?

  5. Chris says:

    I have used myfico twice in the past, cancelling was quite simple. No pressure from the salespeople. My problem was with score watch, I intentionally would open an account, or somehow try to change my credit score. Then go back and see if it would alert me with a change in my status. No change and I wondered if someone stole my identity would it inform me timely. I felt I was wasting my money.

  6. Chris says:

    I will use myfico when I am getting ready to buy a big purchase. I would get all 3 scores, and the website will give you an idea of kind of interest you will be charged. So you know precisely what rate to look for. If it is too high, they are trying to rip you off. Plus different reports issue different scores, so knowing all 3 gives you more of an informed decision to make when buying.

    • SnakZ says:

      from what i been reading FICO is one score and that is it and its the main score that everyone is going to want to see from what i seen not many care about the other 3 scores that they give out

  7. Devo says:

    Great article–it is very helpful! Does ordering a FICO score from myFICO.com hurt your FICO score whatsoever? I recently ordered a free credit report, but as you mentioned it is not as useful as my FICO score.

    • Rob Berger says:

      Devo, getting your score from Fico.com should not hurt your score. It’s a “soft” pull of your report.

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