Orchard Bank Credit Cards Review

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Important Update: Capital One has acquired Orchard Bank, and the Orchard Bank credit cards are no longer available. We do list, however, the best secured credit cards and the best cards for poor credit.

Recently I’ve been receiving e-mails and comments asking about how one can get a credit card with bad credit, no credit, or limited credit. While many credit cards designed for those struggling to build their credit come with really bad terms, Orchard Bank credit cards actually offer competitive terms. Orchard Bank offers traditional credit cards with interest rates as low as 14.90%. We’ll take a look at the cards, but first let’s review Orchard’s one-of-kind online application process, which has significant benefits for those trying to protect their credit.

Orchard Bank Credit Card Online Application

Credit card companies pull your credit when you apply for a card. This inquiry into your credit history actually lowers your credit score. Only after they pull your credit do they then evaluate your card application. Even if you are denied or don’t get offered the card you want, your credit score takes a hit. If you are struggling to build your credit, this is the last thing you want. Orchard Bank credit cards take a unique approach that protects your credit and tells you in 60 seconds what cards you qualify for. Here’s how it works.

Rather than taking a full application right up front, Orchard Bank  pre-qualifies you for the card(s) that might be of interest to you before you apply. You can then see which card(s) you have a better chance of being approved for. This initial process only takes about 60 seconds, and then you can apply for the card(s) you are more likely to be approved for.

Here how the card selection process works:

  1. Complete Orchard’s secure inquiry form and select the submit button. Orchard Bank attempts to pre-qualify you in as little as 60 seconds, without affecting your credit score.
  2. View the credit cards you’re actually pre-qualified for. Orchard’s process takes out the guesswork.
  3. Choose the credit card you like best, then select continue.
  4. Read the terms and conditions of the credit card you’ve selected and if you agree to the terms, then click submit application and Orchard Bank will process your application.
  5. Complete any additional steps, like choosing a card design, and your application is done.

And if you’re not interested in any of the cards Orchard Bank offers you during the pre-qualification process, you don’t have to apply and no other creditors will even know you inquired about an Orchard Bank credit card. As you will see below, Orchard Bank charges an application processing fee and annual fee for most of its cards. These fees, however, do not apply to the pre-approval process described above. These fees only come into play if, following the pre-approval process, you apply for a card and are approved.

Orchard Bank Credit Cards

The Orchard Bank Classic credit cards are ideal for those looking for a card they can use on a daily basis and that builds their credit. Orchard Bank offers automatic monthly reporting to the three credit bureaus. The Classic Card is offered in two different varieties.

Orchard Bank Classic MasterCards

Orchard Bank Classic MasterCards – The Orchard Bank Classic MasterCards offers a variable interest rate on purchases ranging from 14.99% to 19.99%*, and the rate you’ll receive depends on how strong your credit profile is. The card charges no account processing fee and an annual fee of $0 – $59 for the first year and $35 – $59 per year thereafter* based on credit worthiness. The card also includes the below features, great for anyone with less than perfect credit.

  • An excellent credit card for rebuilding credit scores; reports to 3 major credit bureaus monthly!
  • Acceptance at millions of locations worldwide, including website purchases and reservations
  • Your account information is updated and at your fingertips 24/7 so you can manage it your way
  • Email and text messages to remind you of your upcoming payment due date with online enrollment
  • On-call customer service representatives to assist you with questions or concerns

Orchard Bank Visa Cards

Orchard Bank Visa Card – The Orchard Bank Visa Card offers similar features as the MasterCard. It has no processing fee and an annual fee of $0 – $59 for the first year and $35 – $59 per year thereafter* based on credit worthiness. The exact fee charged will depend on the applicant’s credit and can be determined by the pre-approval process described above. The interest rate on purchases is variable and ranges between 14.99% and 19.99%* based on credit worthiness. Here are some additional card features:

  • Reports to 3 major credit bureaus monthly providing you the opportunity to rebuild your credit score!
  • Acceptance at millions of locations worldwide, including website purchases and reservations
  • Your account information is updated and at your fingertips 24/7 so you can manage it your way
  • Email and text messages to remind you of your upcoming payment due date with online enrollment
  • On-call customer service representatives to assist you with questions or concerns
Published or Updated: June 4, 2014
About Rob Berger

Rob founded the Dough Roller in 2007. A litigation attorney in the securities industry, he lives in Northern Virginia with his wife, their two teenagers, and the family mascot, a shih tzu named Sophie.

Comments

  1. I love this approach by Orchard Bank. It’s not only great that it won’t affect your credit score but also that they let you know up front instead of making you fill out a full application.

  2. Mike says:

    This is what I need… A credit card with a fee!

    • DR says:

      Mike, for those trying to repair their credit, annual fees on poor credit or limited credit credit cards are common.

  3. miyoshi washington says:

    wnted to apply for orchard charge card trying to restore credit

  4. karl ford says:

    i have damaged credit and i am in need of to obtain a credit card from you all at orchard bank thanks alot

  5. DR says:

    Karl, to apply for an Orchard Bank credit card, just follow this link to Orchard’s online application.

  6. Eduardo says:

    I received an offer by mail for a pre-approval orchard credit card to rebuild my credit w the first annual fee waived. Now I receive the new card with the annual fee of $59 dollars deducted from my available credit?? I called to activate the card and find out why I was charged the annual fee it said will be waived the first year, they told me to send a copy of that pre-approval acceptance showing that and now I can’t find it. So looks like I’m stuck paying it. Lucky to them!!

  7. kimberly nelson says:

    i need a applacation sent to my house please the address is 1680 claire ave memphis tn. 38127.

    • DR says:

      Kimberly, all of our applications are via the Chase online application website.

  8. charles d greer says:

    how do I apply for a card that as the acceptance code QO73828063

  9. Jennifer says:

    I’ve applied for a credit card from this site. The fee was taken out, but I haven’t heard if I’ve been approved or not. Is this a scam or have I been approved? Why isn’t there a site I can go to, to find out if I’ve been approved or not?

    • DR says:

      Jennifer, Orchard Bank is not a scam, it just can take some time for them to approve an application. To check the status, I would call them. They should be very helpful.

  10. Jen says:

    As I understand it from one of your posts, the processing fee and annual fee are not charged unless you are approved for the card. I was charged a $39 fee to my bank account and received a letter saying they could not approve my card application. Is it norma for them to still charge the application fee when the card application was denied?

    • DR says:

      Jen, that’s not normal, and how did they get your bank card information to charge it?

  11. Jen says:

    I did apply for the card and filled out the bank info for the processing fee, assuming (maybe wrongly so) that the fee would not be debited from my account unless the card was approved. If I can find a number for them I will try giving them a call today. Just wanted to see first if the application fee was charged regardless of whether or not the application was approved or declined. I didn’t expect to pay the fee if it was not approved, but that might be me not reading ‘finely’ enough into their terms in the app process.

  12. Janey Hodges says:

    After reading the above I got scared to OK them taking the process fee. ORchard said I was approved for a Premium Card but after reading what you guys say, they can take 39 to 59 dollars and still turn me down. I don’t need that.

  13. Chris ReBuilding Credit says:

    Okay! I almost didn’t share my Orchard Bank story. I’ve been with Orchard a total of three (3) years come May 2011. One of the most amazing things I’ve found was that they like most companies outsource the customer service, No service to other countries. What I mean by No Service is that they will supposedly escalate your call/concern, but it’s yet another person on the line that you can not understand (language barrier).

    I’ve had ZERO (0) late payments and in the almost 3-years I’m still at a $300 credit amount. I recently called and inquired about a credit increase and I was told that they are not offering increases at this time. Now here’s the interesting FACT…

    My wife also has the Orchard Bank Master Card and she received it at the same time as me. Her account has gotten no less than 3-4 increases (I can’t keep up anymore). I mentioned this to the bank and they denied that it was truth/fact. LOL. Her account is somewhere near $1200 worth of credit. I’m not too certain how they make these increase decisions, but I know that they’re all over the place in terms of the information that they’re willing to share with the customer! One day I’ll call and someone reads me a ‘credit increase’ script and as I’ve stated, I called recently and was told NO. That same rep did ask me to call in April 2011 and ask at that time?!? It’s February now, so I’ll see what happens then.

    As for HOLDING MY PAYMENT – my wife called on my behalf regarding this issue. She spoke with someone who escalated her call to the states and the American representative made some sort of change of status in the system and so now my payments post within 5-7 business days!?! I guess that’s a bit better than before because we were dealing with the 14-day HOLD time as well in the past.

    Further what I did to counter the $300 credit amount…I opened a Visa account with Public Savings Bank based in Philadelphia, PA. I opened the secured card and I love it. I only deal with reps for the bank based in Philly and my Orchard Bank Mastercard now maintains a ZERO dollar balance. I only have plans to use the card 2x per year on a tank of gas!

    I wish you all well in your ReBuilding Credit. Let’s all get the desired 850 score…Cheers!

  14. David says:

    I have had my account for 3 months and it is great far better terms than any other card used to rebuild credit not sure why it takes a week for your payment to be posted Chris but mine is done the same business day. Great card product and the fee is charged to the actual credit card its not a fee you pay upfront. If thats difficult to understand then you should stay away from credit cards,bank and computers…..just pay cash

    • Marie says:

      Glad that you are having a good experience thus far. I think he has a clear understanding, and can compare his experience to his wife’s so that would explain the trouble he’s having. I think most would agree that is the problem he’s having. And there is a card activation fee that you pay upfront in addition to an annual fee. I guess we’re all safe to continue using banks, cards and computers for now.

  15. Mary says:

    I applied online two months ago and then was given a website to check status. It takes about 21 days in all to get the card. I made a 100.00 payment (credit limit was 500). Payment posted within two days and Credit available…was made two days after payment. No problems. This month I made a 125.00 payment early and it says payment hold. It reduced my balance by the payment I made but there is a hold on availabe credit. I guess from reading about Orchard, if you make a payment more then 100.00 they place a 10-14 day hold on the credit available amount. Glad I found this out early.

  16. Romeo says:

    Tried to apply online but at step 4, it always asked me print and send it to HSBC USA via mail. I thought the application was online?

    • Marie says:

      If there is a security flag with your SSN at any of the bureaus you will be asked to send in proof of identity before they finish processing the application. I kept receiving the same request until Equifax finally removed the security freeze that they placed (still for unknown reasons) on my report after multiple complaints. I just applied again and did not have a problem.

  17. Marie says:

    Applied 9/11 online and was pre-qualified for Visa Gold after having only been pre-qualified for the Secured multiple times. I am expecting a Chapter 7 discharge any day now so I thought that may have something to do with the better pre-qual. I finished the application process and submitted information for activation processing. At the conclusion, I was referred to check progress on the website. Checked via phone and online and received confirmation that my app was approved and the funds for activation were being validated. Checked progress today (online and phone), and received a notification that there is no record of my application. As this is my first time going through this I am not sure what to make of it.

  18. Vickie says:

    hello there,
    My question is what happens when you no longer want to carry the card? Where does the initial money we loaded it with go? Thanks so much!

    • DR says:

      Vickie, on the secured card, you get your deposit back once you close your account.

  19. hms25 says:

    Who backs orchard cards? hsbc, citibank, bank of america or someone else?

  20. hms25 says:

    never mind found it -hsbc

  21. steve says:

    I am suing HSBC for falsely advertizing that their Orchard credit card will improve ones credit rating. Totally false and a lie. Do not listen to false claims concerning credit improvements. File your own lawsuits and bring down this company!!!!!!!!!

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